1. What information do we collect?
2. How do we use your information?
We may use the information we collect from you when you register, respond to a survey or marketing communication, surf the website, use the mobile apps or use certain other website features to: (i) personalize your website experience and allow us to deliver the type of content and product offerings in which you are most interested; (ii) allow us to better service you in responding to your customer service requests; (iii) quickly process your transactions; and (iv) administer a promotion, survey or other website feature.
3. Do we disclose the information we collect to outside parties?
We generally do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described herein. The term “outside parties” does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. In the event that the Company is sold or its assets transferred to an acquirer, we may provide your information to the purchaser so that you may continue the relationship or business with us and our products. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
4. Correcting and Updating Personal Information
You can correct or update your personally identifiable information by contacting us at email@example.com, please state “Information Update” in the subject line and provide contact info so we may reach out to resolve or update.
We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your web browser settings. If you turn cookies off, you will not have access to many features that make your website experience more efficient and some of our services will not function properly.
6. Safeguarding Your Personal Information
The Company follows generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security, and correctly use such personal information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.
7. Privacy and Third Party Links
8. Online Policy Only
9. Questions and Feedback
3005 Arsdale Road
Waxhaw, NC 28173
Attn: Compliance Officer
10. Important Notices to Non-United States Residents
It is important to note that the website is operated in the United States. If you are located outside of the United States, please be aware that any visitor information you provide to us will be transferred to the United States. By using the website or providing us with your visitor information, you consent to this transfer.
11. Your California Privacy Rights
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year.
To obtain this information from us please send an email message to firstname.lastname@example.org with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.